What do I bring?
A bathing suit and a towel is all that is required. We provide complimentary farmer-john wetsuits, wetsuit jackets and boots to keep you comfortable, rain or shine.
Can I bring my own wetsuit?
For sure, as long it is a minimum 3mm thickness and covers your torso and thighs. Although you may prefer to borrow one of our full leg wetsuits for extra warmth and comfort.
When and where should I show up to go rafting?
Cougar Mountain Basecamp – Please check in at our basecamp 10 minutes before your scheduled tour time. Follow any map app to Sixteen Mile Creek Forest Service Road, Whistler BC, just a 10 minute drive north of Whistler Village. After turning off the highway at our large wooden sign that says Welcome to Cougar Mountain, a short uphill drive through the forest will take you to the basecamp. Complimentary parking is available at the venue.
What happens in case of bad weather?
We raft rain or shine, and you’re going to get wet anyway! If it’s cold, we can give you some extra layers to keep you warm.
What are your operating hours?
Our whitewater rafting season is typically May – September. Tours depart regularly, press ‘book now’ for a listing of all departures times.
Do you have group rates?
We would love to host your group! To enquire about groups of 20 or more adults, please email firstname.lastname@example.org.
Is parking free at the activity location?
Parking is free at Cougar Mountain Basecamp. Please check in at our basecamp 10 minutes before your scheduled tour time. Follow any map app to Sixteen Mile Creek Forest Service Road, Whistler BC, just a 10 minute drive north of Whistler Village. After turning off the highway at our large wooden sign that says Welcome to Cougar Mountain, a short uphill drive through the forest will take you to the basecamp.
Can children raft?
For the Green River, the minimum age and weight is 10 years old and 80lbs in low water, 90lbs in high water. Please call our Guest Services team for current water levels at 1 855 824 9955.
Do I need to be able to swim to go whitewater rafting?
Although the ability to swim is an asset it’s not essential on the Green River. Our professionally trained rafting guides will go over all the safety info and will teach you everything you need to know about rafting with us.
How long will I be on the river for?
After we’ve crossed the lake, we’re usually on the river for about 40 minutes. It can be quicker in high water and sometimes longer in lower water levels. You’ll raft a 6 km section of the river.
Will I fall in or get wet?
You’re probably going to get wet, and you can take a swim in the lake if you want, but we’re going to do our best to keep you in the raft on the way down the river. Some people do lose their balance and fall in, and if this happens we’ll get you back in the raft quickly.
Are there changing facilities and washrooms?
Yes, we have a new changing room facility at our Cougar Mountain basecamp for the Green River tour, and there are washrooms with running water on site.
Are my belongings safe while I’m on the water?
Your clothes and belongings will remain at Cougar Mountain Basecamp locked in the changing room while you’re on the river.
Do I have to be fit to go rafting?
We take people rafting of all shapes and sizes and of all fitness levels. The Green River is appropriate for all abilities. A certain amount of strain and physical demands are placed on you during rafting so it is not recommended to anyone with back injuries.
Do I need to paddle?
Rafting is a team effort and paddling will be required to assist the guide in getting down the rapids.
Will I see any wildlife?
It’s not guaranteed, but we have seen beavers, deer, eagles and bears along the river. There’s also a local heron and some cool ducks that often hang out at the lake.
What does class 2 & 3 rapids mean?
Class 2 means there are a few small waves and maybe a couple of rocks or obstacles to move around. Class 3 definitely requires some navigating of river features and bigger waves. In BC we can only commercially raft up to class 4, so the Green River is right in the middle and ideal for first time rafters.
Can I bring a camera or my phone?
Only waterproof cameras should be brought on the rafts. Please tag us on social media: @tagwhistler | #TagWhistler | #WedgeRafting
Is it possible to eat on site?
The Cougar Cafe at our basecamp offers locally sourced breakfast, lunch and snack options.
Can we take food or bottles of water on the raft?
You cannot take water or snacks on the river, the only thing you need in the raft is any life saving medication that your guide will take good care of for you.
What are your COVID-19 measures?
Only guests from the same party will be in each raft. Minimum 4 people per booking. Smaller groups can be accommodated for additional costs. Guests will be required to consent to a non-invasive temperature check, and wearing a mask is required while at the basecamp and on the bus. Masks will be provided, or guests can bring their own. For a complete list of COVID-19 procedures, please visit tagwhistler.com/covid19.
What else can I do in Whistler?
The Adventure Group owns and operates the best collection of activities and attractions in Whistler. Check out tagwhistler.com for more information and discounted combo tours that include Green River Rafting!